Dealing with employees' personal problems in the workplace can impose emotional and other costs on the manager. Nowhere is this more true than in the family business, where the interpersonal dynamic often creates or exacerbates employee issues where there are simmering family issues.

This article by Klodiana Lanaj and Remy E. Jennings highlights some excellent strategies for managing (and being managed) based on the authors' study as reported in the Journal of Applied Psychology. We think it's worth a read by family business managers.